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Quality Reviews

  • New York
Quality Reviews is the leading provider of real time patient feedback tools for the specific purpose of service recovery.
  • Real Time Patient Feedback in Minutes
  • New York

About

Q-Reviews is a real-time digital engagement platform that gives patients and employees a voice to share their feedback. Our solutions elevate performance improvement and drive service recovery. Q-Reviews More
Added on 20 July 2021
Service Recovery and the Patient Experience In Radiation Oncology youtu.be Dr. Charles Washington, Senior Director of Radiation Oncology at Memorial Sloan Kettering Cancer Center, provides an overview of his recent doctoral disserta......

Added on 20 July 2021

Added on 11 March 2020
Important Questions To Include In Patient Satisfaction Surveys-
Patient feedback is very important for various aspects, like it can help to improve patient satisfaction and also identify the lacking areas. Here are some important questions to include in patient satisfaction surveys.

Added on 09 March 2020
6 Simple Points to Improve Patient Engagement- Patient engagement is very important for healthcare organizations for better outcomes. Here are 6 points which healthcare/ hospital can follow to encourage active patient participation and improve patient engagement.
6 Points to Improve Patient Engagement issuu.com Patient Engagement is very important for healthcare organizations for better outcomes. Here are 6 points which healthcare/ hospital can follow to encourage acti...

Added on 09 March 2020
Modernizing CAHPS is Need of Time- Patient satisfaction is very important for healthcare/ hospital and Healthcare's required to perform patient satisfaction surveys & share it publicly. The time has come to modernize the Consumer Assessment of Healthcare Providers and Systems (CAHPS) for better results.
Modernizing CAHPS: The Time Has Come | CAHPS Surveys q-reviews.com The time has come to Modernizing the CAHPS, as healthcare's required to perform patient satisfaction surveys and share publicly....

Added on 27 February 2020
How Real Time Actionable Feedback in Healthcare Can Benefit - The communication between provider and patient is the bridge that can make or break patient experience in healthcare. Here are 5 ways real-time actionable feedback can improve customer experience.
5 Benefits of Real-Time Actionable Feedback in Healthcare q-reviews.com Communication between provider and patient can make or break patient experience in healthcare. Here are 5 ways real-time actionable feedback can improve custome...

Added on 26 February 2020
It is impossible to make everyone happy all the time, and complaints are bound to happen within the medical and health sector. The use of real-time patient feedback tool is a good way to identify unhappy patients. Check out the points to handle dissatisfied patients.
Best Way to Handle Patient Complaints issuu.com It is impossible to make everyone happy all the time, and complaints are bound to happen within the medical and health sector. The use of real-time patient feed...

Added on 05 February 2020
Best Patient Engagement Practices You Need to Follow in 2020

Patient engagement is more important than ever before and it is key to success in consumer-centric healthcare models. Check out the best patient engagement practices in 2020.
3 Patient Engagement Best Practices Worth Knowing in Healthcare - Quality Reviews q-reviews.com Patient engagement is more vital than ever before and to foster the right environment to encourage this, you need to be ensuring a positive patient experience....

Added on 10 December 2019
Patient experience is very important for healthcare because losing even one patient over poor customer service is too many. Positive patient experience is related to better health outcomes. The healthcare industry performs patient experience surveys to improve their patient experience, but do you know your patient experience data is actionable or not.
https://q-reviews.com/is-your-patient-experience-data-actionable/

Added on 28 November 2019
Q-Engagement digital surveys that give help to your Employees to share their concerns, ideas, and recommendations. An unhappy employee can impact the experience for customers and patients alike. As the adage goes, happy employees equal happy customers. Know more about employee engagement surveys. https://q-reviews.com/q-engagement/